Shipping

FREE SHIPPING* when you spend $35 | $4.99 flat rate standard shipping* on orders under $35
*Offer subject to change. For a limited time only. Valid on orders $35+, and standard shipping within the continental U.S. Cannot be applied toward previous purchases. Before tax and shipping. 


When will I receive my item?

Individual gifts (includes production time): 
- Standard shipping: Arrives within 3-5 business days*
- Express shipping: Arrives within 2-3 business days* lc-holiday-shipping-final.jpg

*Orders must be received by 11:59PM CST on dates above, and shipping within the continental U.S. Orders shipping to Canada must be received by 11:59PM CST on 12.5 to guarantee 12.22 delivery. Excludes bar mirrors, custom artwork, and bulk orders of 12+. See below to view entire shipping policy. 

Bulk orders of 12+:
Typically ships within 2-3 business days. Contact us with your zip code and item needed for a quote and to determine turnaround time.

Bar mirrors and custom artwork orders:
See below. Orders placed after Dec. 9 will ship 5 to 7 business days after proof approval.lc-holiday-shipping-bar-mirrors-final.jpg

*Orders must be received by 11:59PM CST on dates above, and shipping within the continental U.S. Subject to timely proof approval. See below to view entire shipping policy.

Lifetime Creations is not responsible for delays in transit time due to adverse weather conditions or unforeseen circumstances affecting us or any of our carriers, for any lost or stolen packages, nor for any other delays, non-deliveries or mis-deliveries caused by circumstances beyond our reasonable control. 

How will my item be shipped?
Orders are shipped either via USPS Priority Mail, FedEx Home Delivery®, or FedEx 2Day® and will deliver within the stated time frames noted above. 

I need my item quickly. What expedited shipping can you offer?
Express shipping (FedEx 2Day®) is an upgrade available for most items at checkout. Note that Saturdays, Sundays, and government holidays are not counted as transit time. Example: An order placed Tuesday before midnight CST will deliver by Friday, assuming there are no federal holidays.

Can you ship internationally?
At this time, we ship within the United States and Canada only. 

Orders shipping to Canada are shipped via USPS Priority or USPS First Class Mail and are expected to arrive within 6-14 business days.  Lifetime Creations is not responsible for any additional taxes or duties charged upon delivery

Orders for bar mirror size 24"x36" are prohibited from shipping outside the continental US.

Undeliverable Packages
If a package is returned back to us as undeliverable, the customer will be responsible for all additional shipping costs to re-send the items. In some cases, this may be higher than the shipping amount originally paid.

Returns

Our Guarantee

We have the highest standards for our product quality and design, and guarantee our personalized items to be free of defects. Each item is carefully decorated and inspected by our team before shipment. However, if upon delivery you find a quality issue, please notify us at support@lifetimecreations.net to arrange for an exchange for the same item or a full refund.

We take great care in packaging your order. However, damage may unfortunately happen during transit. Email us  with a photo of the damage upon receipt of the item, and we will arrange for a prompt replacement.

All returns or exchanges on defective items must be made within 30 days of receipt, and the items must be in new condition and in original packaging.

Other Returns & Exchanges

Once we personalize an item for you, we cannot accept returns or exchanges. Please check the spelling, names and dates carefully on your order before submitting.

We cannot accept returns on items damaged through normal wear and tear.