Ordering and Customization
How am I able to personalize my item?
The fields shown on each product page will allow you to personalize your gift. Orders including any profanity, or which are offensive/vulgar in nature will automatically be cancelled and refunded at the sole discretion of Lifetime Creations.
Can you accommodate custom artwork or logos?
Absolutely! We can accommodate custom artwork and logos for many of our most popular items. For these items, we require a high-resolution file and we will send a proof to you for review within 1-2 business days. Browse the products that we are able to personalize with custom art and logos. Please note that minimum quantities and an artwork setup fee applies to most custom artwork orders. Please see individual product pages for details.
Do you offer bulk pricing?
Yes! Purchase items in bulk for weddings, parties, and more, and take advantage of our bulk pricing options that help you save. Please see individual products for more information on bulk pricing tiers, or contact us with any questions.
What expedited shipping do you offer?
Express shipping (FedEx 2Day®) is an upgrade available for most items at checkout. Note that Saturdays, Sundays, and government holidays are not counted as transit time. Example: An order placed Tuesday before midnight CST will deliver by Friday, assuming there are no federal holidays.
Shipping & Returns
Please visit our Shipping & Returns page for current turnaround times and information on returns.
We'd love to hear from you. Please reach out to us with any further questions or comments. You can get in touch via email at firstname.lastname@example.org, via the online chat box at the bottom right-hand corner of your browser window, or via phone at 708-895-2770. You can also get in touch with us using the contact form here.
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